Website use privacy notice

Date: September 2021


a) Introduction

The protection of your privacy rights in the processing of personal data is an important concern to MAN Truck & Bus SE. We process personal data which are collected when our website is visited in accordance with the statutory provisions of the country in which the body responsible for processing the data has its legal domicile.

In addition, MAN Group companies have committed themselves to comprehensive and uniform protection of personal data through a binding Group policy. This ensures a worldwide level of protection within the MAN Group that is comparable to that in Germany and the European Union.

Furthermore, our employees are bound by us to maintain secrecy and to protect personal data entrusted to us.


b) Responsible body and contact

The responsible body in terms of data protection law for your data is the MAN Group company that operates the website you are visiting.

For general and data protection-related questions, please contact the responsible contact listed in the “Contact” section or the imprint. Alternatively, you can contact the Group Data Protection Department who will pass your request on to the responsible persons.



With this data privacy notice, we notify you how we collect, process and use which kind of personal data when you visit this website.

In this context, “personal data” shall mean any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The purpose of this and other websites is to provide you with information on selected companies of the MAN Group.



a) Easy navigation on the website

When you visit our website, information of a general nature is automatically collected. This information includes the type of web browser used, the operating system used, the domain name of your internet service provider, the website you are visiting with us, the website from which the request came, date and time of the request, as well as technical information about the visit (IP address, https/http method, https/http version, https/http status code, length of data transmitted) and the like. This is exclusively information that does not allow any conclusions to be drawn about your person. The last octet of the IP address is masked – e.g. it is saved as Moreover, this data is also generated when accessing any other website on the Internet. Therefore, this is not a specific function of this website. This data is technically necessary to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO/General Data Protection Regulation).

Information of this kind is anonymised immediately after collection and only evaluated statistically. The better we understand your needs, the faster you will find the information you are looking for on our websites.

We store this data for a period of 14 days in a so-called log file with our hosting provider. After that period, the data is deleted.


b) Contact via e-mail

When you contact us by e-mail, the data you provide (your e-mail address, your name and telephone number, if applicable, and your message) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer required or restrict the processing if there are statutory retention obligations.

We process this data in order to be able to respond to your request. The data processing is based on a contractual basis (Art. 6 para. 1 p. 1 lit. b DSGVO) insofar as it concerns questions relating to a purchase of our products. For the implementation of the customer service in other respects and the response to your enquiries, the processing is based on legitimate interests (Art. 6 para. 1 p. 1 lit. f DSGVO), because it enables satisfactory customer advice.


c) Use of cookies

A cookie is a small data file that is stored on your device and contains data such as your personal page settings and login information. This data file is generated by the web server that you used to establish a connection via your web browser and is sent to you. This website only uses technically necessary cookies.



Our website uses an open source software tool to anonymously analyse the flow of visitors to our website. The knowledge gained from this enables us to constantly optimise the user-friendliness of our website. The tool is hosted on MAN servers, so there is no data leakage to external third parties. In the configuration we use, Matomo does not set any cookies.

Matomo enables us to determine, among other things, from which internet page you have come to our website and how often or how long you have visited a sub-page. Information on browser and device used is also collected, such as the screen resolution or the operating system used. IP addresses are anonymised by the setting we have made in Matomo by masking the last two octets. We do not store digital fingerprints with Matomo. This makes it impossible to assign the web statistics to your device or your access point. Only an allocation to individual regions is visible.

Matomo is set to delete collected analysis data after 3 years.

The legal basis for the use of Matomo is a balancing of interests according to Art. 6 para. 1 lit. f. DSGVO for the continuous development and optimisation of our online offer.



On our website you can subscribe to our newsletter. For the registration we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration, you will not be added to our mailing list. In addition, we store your IP addresses and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data. Our legitimate interests arise from the aforementioned purpose. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO.

After your confirmation, we store your personal data for the purpose of sending you the newsletter.

You can revoke your consent to receive the newsletter at any time by unsubscribing. You can revoke your subscription by clicking on the link provided in every newsletter email.



Your personal data will only be used for the purpose for which you have entrusted these data to us.



The above-mentioned data processing is partly performed by order processors within the European Union (e.g. agencies for the development, design and maintenance of our website, service providers for newsletter dispatch). They are contractually bound and obliged to process the data only in accordance with our instructions and do not pursue their own interests or purposes with the processing.

Such data will only be passed on to government/state institutions and authorities within the framework of mandatory national legal provisions.



Your data will only be stored for as long as it is required for the stated purposes. Details can be found in the relevant sections of this data privacy notice.

Beyond this, data is only stored if there are legal or contractual obligations to retain data.



In addition to the right to information about the data concerning you and to correction of your data, you have the right to deletion or blocking of your data as well as the right to object to the processing of your data within the specified legal framework, insofar as this does not conflict with any legal regulations. Furthermore, you have the right to data portability, also within the legal framework.

If we collect and process your personal data on the basis of your consent, you also have the right to revoke the consent you have given. Your revocation does not affect the lawfulness of the data processing carried out on the basis of the prior consent until revocation.

Where necessary, we will need to verify your identity before we can process your applications.

If, in spite of our best endeavours to ensure the correctness and actuality of the data, incorrect information is stored, we will correct this information after receiving appropriate instruction to do so.

In the event of complaints, there is the possibility of contacting a data protection supervisory authority.



MAN uses technical and organisational security measures to protect your data so as to prevent accidental or deliberate tampering, loss, destruction or access by unauthorised persons. Our security measures, such as data encryption for example, are regularly improved in line with technological developments.



Our website may contain links to websites of other providers. MAN satisfied itself at the time of establishing the link that the directly linked pages were free of illegal content. MAN however has no influence whatsoever on the content of the linked pages and is unable to monitor these pages on a regular basis. MAN therefore cannot be held liable for the content of the linked pages which have been changed since the creation of the link. This declaration concerning data privacy protection does not apply to the linked websites of other providers.



In order to keep pace with the constant development of the Internet, MAN may adapt this data privacy notice at any time in compliance with data protection law.




⇒ Contact form

a) Contact details of the responsible person

The responsible party pursuant to Art. 4 (7) DSGVO (EU General Data Protection Regulation) is

MAN Truck & Bus SE
Dachauer Str. 667
80995 Munich, Germany

+49 (0) 89 1580 0
+49 (0) 89 15039 1212

 b) Contact details of the data protection officer

Data Protection Officer
Heinrich-Buessing-Str. 1
38239 Salzgitter, Germany